All Sales Are Final

At Hanans Corner, each product is custom-printed on an order-by-order basis to meet
your specific preferences. Because of this, we do not offer refunds or exchanges once
an order has been placed. All sales are final.

Exceptions for Damaged Items

If you receive a damaged item, please contact our customer service team within 14
days of receiving your order. You will need to provide a description of the damage along
with photos. Upon verification, we will work with you to replace the damaged item or
offer a suitable solution.

Yes, you can typically cancel your order, but it depends on the status of your order.

If you wish to cancel your order, please contact our customer support team as soon as possible
with your order number. If your order has not yet been processed or shipped, we will do our best
to accommodate your request and cancel the order for you.

However, if your order has already been processed or shipped, it may not be possible to cancel
it. We understand that circumstances may change, and we aim to provide flexibility for our
customers whenever possible. Our customer support team is here to assist you with any
questions or concerns regarding order cancellations, so please don't hesitate to reach out to us
for assistance.

Once you've completed the checkout process and your order has been successfully placed,
you'll receive an order confirmation email. This email serves as confirmation that your order has
been received and is being processed. It typically includes details such as your order number,
the items you've purchased, the total amount paid, and the shipping address provided.

If you haven't received an order confirmation email shortly after placing your order, please check
your spam or junk folder, as it may have been filtered there. Additionally, you can log in to your
account on our website (if you created one during checkout) to view your order history and
confirm that your order was successfully processed.

Rest assured, if you received an order confirmation email or can see the order in your account
history, your order has been confirmed, and our team is working to fulfill it. If you have any
concerns about your order or did not receive a confirmation email, please don't hesitate to
contact our customer support team for assistance.

Your order may be shipped separately for a few reasons:

1. Different Production Locations: If your order includes items that are produced at different facilities or by different partners, they may be shipped separately to ensure timely delivery and avoid delays.
2. Availability: Sometimes, certain items in your order may be out of stock or have a longer production time. In such cases, we may ship the available items first to avoid delaying your entire order.
3. Special Handling Requirements: Items that require special handling or packaging may be shipped separately to ensure they arrive in optimal condition.
4. Shipping Method: Depending on the shipping method chosen for each item, they may have different delivery timelines or carriers, resulting in separate shipments.

Rest assured, we aim to minimize any inconvenience caused by separate shipments and will
provide you with tracking information for each package so you can monitor prtheir delivery
status. If you have any concerns or questions about your separate shipments, please don't
hesitate to contact our customer support team for assistance.

Yes, we do ship worldwide, and we're excited to share our art products with customers around
the world. Here's a detailed overview of our international shipping process:

1. Shipping Rates: Our international shipping rates are calculated based on factors such as the destination country , package weight, and shipping method selected. During the checkout process, you'll see the shipping cost associated with your order before finalizing your purchase.
2. Customs and Duties: Please note that international orders may be subjected to customs duties, taxes and import fees imposed by the destination country. These chargers are beyond our control and are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees.
3. Delivery Times: The delivery time for international orders varies depending on the destination country and the selected shipping method. While we strive to process and ship orders promptly, please allow additional time for international delivery, especially during peak seasons or if customs clearance is required.
4. Tracking Information: once your order is shipped, you'll receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the delivery status of your package online.
5. Packaging: Our art prints and products are carefully packaged to ensure they arrive in pristine condition, regardless of the destination. With every product, we use sturdy packaging materials to protect them during transit to minimise the risk of damage.
6. Customer Support: If you have any questions or concerns about international shipping, our customer support team is here to help. Feel free to reach out to us via email or live chat, and we'll assist you promptly.

At Hanans Corner, we're committed to providing a seamless and enjoyable shopping experience
for our international customers. We strive to make the international shipping process as smooth
as possible, so you can receive your products with ease and convenience, no matter where you
are in the world ♡

The timing of when your order will be shipped depends on several factors, including the
availability of the items you've purchased, our processing time, and the shipping method you
selected.Once your order has been processed and is ready to ship, you'll receive a shipping
confirmation email with tracking information. This email will provide you with an estimated
delivery date based on the shipping method selected and the destination address.

If you need to change the shipping address for your order, reach out to our customer support
team immediately with your order number and the new shipping address. We'll assess the
situation and let you know if it's possible to make the change. While we cannot guarantee that
we'll be able to change the address, we'll do our best to assist you.

The ability to change your address depends on the status of your order. If your order has already
been processed and shipped, it may be too late to change the address. However, if your order is
still in processing or has not yet been shipped, there may be a chance to update the address. It's
crucial to provide accurate shipping information during the checkout process to avoid any
delays or issues with delivery. Double-check your address details before completing your order
to ensure they are correct.

The time it takes for you to receive your order depends on several factors, including the
shipping method you selected, your location, and the processing time for your order. Here's a
general overview:

1. Processing Time: After you place your order, our team needs time to process it. This typically
involves picking, packing, and preparing your items for shipment. Processing times vary
depending on the volume of orders we're handling and any customization requests. You can
usually find the estimated processing time on the product page or during checkout.

2. Location Your location also affects the delivery time of your order. Domestic US orders
typically arrive sooner than international orders due to shorter transit times. International orders
(CANADA, UK + rest of the world) may take longer to arrive due to customs clearance
processes and longer shipping distances.

3. Carrier Delays: Occasionally, unforeseen circumstances such as weather events, carrier
delays, or other external factors beyond our control may impact the delivery time of your order.
While we strive to ensure timely delivery, these factors can sometimes cause delays.

4. Tracking Information: Once your order has been shipped, you'll receive a shipping
confirmation email with tracking information. You can use this tracking number to monitor the
progress of your delivery and get a better estimate of when it will arrive.

While we make every effort to process and ship orders promptly, please keep in mind that
delivery times are estimates and may vary depending on the factors mentioned above. If you
have any concerns about the delivery time of your order, please don't hesitate to contact our
customer support team for assistance. We're here to help ensure that your order arrives in a
timely manner and that you're satisfied with your shopping experience.